Your world requires immediate response. Service and support of your apparatus should be no different. Our job is personal, just like it is for you.
Golden State Fire Apparatus was established in 1989 and is an authorized full line sales and service dealership for Pierce Manufacturing Inc. Our goal is to provide prompt, professional service and support of our products.
Count on Golden State for comprehensive warranty and technical support, including repairs and services on items such as chassis, body, electrical, pump, aerial, routine service and maintenance, equipment mounting and pump testing to name a few. Here are some highlights of our service operation:
We operate out of a 30,000-square-foot facility that contains 18 functional working bays that is conveniently located near Highway 99 (close to the Interstate 80 and Highway 50 interchanges) with easy access to the Bay Area and Interstate 5 corridor.
The service and repair staff includes EVT certified service and support professionals who are backed by Pierce’s service and training department. Our technicians are factory trained by Pierce to work on our products. This includes extensive recurrent training on the chassis, body, electrical systems, and aerial devices.
Our dedicated 2,600 square-foot parts distribution department is stocked with an extensive inventory of both Pierce and non-Pierce parts. If the part you need is not on the shelf we will order it directly from the factory for you. Our goal is to keep your equipment on the road and ready to go! If you have a parts inquiry, just call (916) 330-1638 or send an email to firstname.lastname@example.org as our team is standing by to assist you!
A mobile repair program provides limited field repairs in an effort to reduce inconvenience and down time to emergency apparatus. Keep in mind that mobile repairs are contingent upon the type of work that needs to be done.
Get access to complete user manuals updated with the latest info about your apparatus by CLINKING ON THIS LINK.
After delivery Golden State provides a Pierce certified instructor to familiarize your personnel in the basic operation of the apparatus and its components. Power Point presentations customized for your apparatus are prepared and left for future reference! In addition, Pierce provides hands-on maintenance training classes to help you stay educated. CLICK HERE FOR CLASS OFFERINGS.
It’s a single call to a single source – service, support and sales – all in one location. We’re proud to invest in California and we’re eager to prove our dedication. We invite you to visit us at any time to view first-hand our capability to be of service to your department.